Taskmaster Services Ltd. reserves the right to make any changes to any part of these terms and conditions without giving any prior notice.

By ordering Taskmaster Services Ltd service by telephone, e-mail, fax or it's website the Client agrees to be bound by Taskmaster Services Ltd terms and condition.

1. REGULAR DOMESTIC AND COMMERCIAL Handyman SERVICES

1. Minimum of 3 hours per task visit applies.
2. Taskmaster reserves the right to suspend task services if monthly payments are missing.
3. If any estimates of how long it will take our operatives to do the job required are being provided that is only an estimate based on the average time it takes to Task a home or office of similar size to the Client's, it being difficult to estimate precisely how long such tasks may take and that a degree of flexibility may be required.
4. Client agrees to provide a list of tasks and all task materials and equipment needed for the required work, unless other arrangements have been made with Taskmaster Services Ltd.  If the Client does not have task materials and asks Taskmaster - Task to purchase requested items on their behalf, she/he understands that an applicable charge will be assessed.
5. All task equipment should be safe and in full working order.
6. Client understands that the price he/she has been quoted does not include anything apart from task and ironing labour.
7. If an Taskmaster Services Ltd operative needs to collect keys from a third party's address outside the postal code of the premises where work is to be carried out then a € 10.00 charge will apply.
8. Taskmaster – Task will not be responsible for triggering any alarm systems. Customer should give any special instructions for deactivation/activation of any household alarm systems.
9. Taskmaster reserves the right not t o continue with the job if on inspection, it is found that the material to be Fixed or treated is not suitable for task or treatment. Taskmaster also will not continue with the job if for example water or power is not available or if there is interference in the work from the Client or any other person.

1. If any estimates of how long it will take our operatives to do the job required are being provided that is only an estimate based on the average time it takes to Task a property of similar size to the Client's, it being difficult to estimate precisely how long such tasks may take and that a degree of flexibility may be required.
2. All task equipment provided by the Client should be safe and in full working order.
3. The client understands that the price he/she has been quoted is not for a "package deal" and does not include anything apart from task labour.
4. If an Taskmaster Services Ltd operative needs to collect keys from a third party's address outside the postal code of the premises where work is to be carried out then a € 10.00 charge will apply.
5. Taskmaster – Task will not be responsible for triggering any alarm systems. Customer should give any special instructions for deactivation/activation of any household alarm systems.
6.  Client is advised that an end of tenancy task may take double the length of the time required for a general task. After Builders Task, After Party Task or Badly neglected homes may take up to three times longer than a well maintained home requiring the same service.
7. Taskmaster reserves the right not t o continue with the job if on inspection, it is found that the material to be Fixed or treated is not suitable for task or treatment. Taskmaster also will not continue with the job if for example water or power is not available or if there is interference in the work from the Client or any other person.

4. PAYMENTS

1. Payment is requested on completion on the day of the task session.
2. Payment can be made online on completion of the service.
3. Payment can be made by cheque payable to Taskmaster Services Ltd. on completion of the service. If paying by cheque, cheque guaranty card is required and the Client will be responsible for all bank and legal charges resulting from a dishonored cheque.
4. Payment can be made with debit or credit card Online or over the phone (This need to be made in advance). If payment is made by credit card 3% surcharge will apply. Taskmaster will not share the Client’s card details with a third party.
5. The Client's agrees and authorizes Taskmaster Services Ltd to charge any outstanding amount owed to Taskmaster with regards to the task services provided plus parking and congestion charges fees (if any) and up to the total amount of the booked services to the debit/credit card the Client's has provided.
6. Client understands that any ‘late payments’ may be subject to additional charges.
7. If payment is not made after 30 days of invoice then the account will be passed to a collections agency, after which a charge of 15% on top of the initial invoice due, will be added to the debt. You agree as part of this contract to pay this sum which represents our reasonable costs in collecting the unpaid amounts.
   

5. COMPLAINTS AND CLAIMS

1. Client accepts and understands that poor service, breakage/damage or theft must be reported within 24 hours from the service date. Failure to do so will entitle customer to no refunds or recovery Task.
2. Taskmaster   requires the presence of the Client or his/hers representative in the beginning and at the end of the task session so an inspection can be carried out and if any corrections are needed, should be made on the same day. If a Client is not completely satisfied with the task services, Taskmaster will re-Task any areas and item/s before the completion of the service on the same day
3. If the Client has scheduled an inventory check then it must be scheduled to commence no later than 24 hours after the task job has been done.
4.  Taskmaster may take up to 5 working days to respond to a complaint.
5.  Taskmaster will not accept a complaint based on an Inventory check report, filed more than 24-hour after the task session.
6.  Complaints are accepted in writing (letter, e mail or Fax). Complaints must be reported on completion or in the following 24-hour.
7. All fragile and highly breakable items must be secured or removed. Items excluded from liability are: cash, jewelry, items of sentimental value, art and antiques.
8. Key replacement/locksmith fees are paid only if keys are lost by our operatives. There is a € 30 per household liability limit.
9. In case of damage Taskmaster Service Ltd. will try to repair the item/s if it agrees that it caused the damage. If the item/s cannot be repaired Taskmaster Services Ltd will rectify the problem through its insurance company by crediting the Client with the item/s if it is proven to be by our personnel.
10. Taskmaster reserves the right not to be responsible for: delay for a task visit due to a traffic congestion, postponed service due to broken equipment, job not complete due to  lack of  hot water or power and suitable task materials and/or equipment in full working order provided by the Client, tird party entering or present at Client’s premises obstructing the task process, accidental damages worth up to € 50 or less.

6. INSURANCE

1. Taskmaster has a Public and Employer's liability insurance. The policy will cover any accidental damages caused by an operator working on behalf of Taskmaster , reported within 24 hours of service date.
2. Insurance cover dose not include anything that may  break down or stop working at any time such as: dishwasher, washing machine, oven, cookers, extractor fans, fridge, freezer, etc, any other items, instability of which the Cient is already aware for such us bathroom appliances or any fixtures. The Client is obliged to warn the Company or the taskerabout appliances that are poorly fixed or not in full working order.
3. Taskmaster reserves the right to refuse to share any of the confidential company’s documents.

7. CLIENT SATISFACTION

1. Client understands that he/she is not entitled to any refunds.
2. If the Client is not satisfied with the task service provided and a complaint has been placed in the stated 24 hours after the job has been completed, Taskmaster reserves the right to return a tasker and re-Task any areas and items to Client’s satisfaction. Therefore the Client must allow the taskerto be returned and he/she should be at present at all times during the re-Task visit.
3. Taskmaster reserves the right to return a tasker not more than once.

8. CANCELLATION

1. Client may cancel the scheduled task job up to 24 hours prior to the agreed start time.
2. Client agrees to pay 50% of the quote as a cancellation fee if he/she cancels or changes the date/time less than 24 hours prior to the scheduled appointment.
3. Clients agrees to pay 50% of the quote as a cancellation fee in the event of a lock- out cased by our Taskers being turned away; no one home to let them in; no water or power available at Client's premises or problem with clients keys. If keys are provided they must open the lock without any special efforts or skills.
4. If an initial deposit has been paid to Taskmaster Services Ltd then Client agrees that deposit funds may be used to cover the cancellation fee.

9. AFTER CANCELLATION OF THE Handyman SERVICE
   
   By entering into a service agreement with Taskmaster Services Ltd., the Client agrees that after the termination of the task service he/she will not hire or use any domestic services provided by a present or past taskerintroduced to the Client by the company. If the Client wishes to hire or use domestic services provided by such a taskerthen he/she must pay a referral fee of € 600.
   
   These terms and conditions shall be governed by law, and by agreeing to be bound by them the customer agrees to submit to the exclusive jurisdiction of the relevant courts of the laws. Taskmaster Services Ltd. reserves the right to make any changes to any part of these terms and conditions without giving any prior notice.